Legal

Terms of Service

Last updated: May 2026

By using Genvoxa, you agree to these terms. The short version: use it responsibly, don't abuse the free tier, don't upload illegal content, and we can suspend accounts that violate these terms.

1. Acceptance of terms

By accessing or using Genvoxa at genvoxa.com ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of service

Genvoxa is an AI-powered tool that analyzes user interview transcripts and extracts structured insights including objections, feature requests, emotional signals, buying signals, and patterns. The Service is provided "as is" and may be updated or modified at any time.

3. Account registration

To use Genvoxa you must create an account with a valid email address. You are responsible for:

4. Free plan and usage limits

The free plan allows 3 extractions per calendar month. We reserve the right to modify these limits at any time. Attempting to circumvent usage limits (for example by creating multiple accounts) is a violation of these terms and may result in account suspension.

5. Acceptable use

You agree not to use Genvoxa to:

6. Your content

You retain ownership of the interview transcripts and content you upload to Genvoxa. By uploading content, you grant us a limited license to process it for the purpose of providing the Service. We do not claim ownership of your content and do not sell or share it with third parties, except as necessary to operate the Service (such as sending it to our AI provider for processing).

You are responsible for ensuring you have the right to upload and process any content you submit to Genvoxa, including obtaining appropriate consent from interview participants.

7. Intellectual property

Genvoxa, its logo, design, and underlying technology are owned by us and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the Service without our explicit written permission.

8. Disclaimer of warranties

Genvoxa is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated insights will be accurate or complete. AI analysis is provided as a tool to assist your thinking, not as definitive advice.

9. Limitation of liability

To the maximum extent permitted by law, Genvoxa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of profits, or business interruption.

10. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms of Service. You may delete your account at any time by contacting us at [email protected].

11. Changes to terms

We may update these Terms of Service from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated terms.

12. Contact

If you have questions about these Terms of Service, please contact us at [email protected].